The following questions are asked relatively frequently...

The following questions are asked relatively frequently...

Below you will find a list of these questions with our answers. If you have any further questions or suggestions, please do not hesitate to contact us!

Simply there for you.

Answers to the most frequently asked questions!

What is meant by Pests and Nuisances?

Pests and nuisances are creatures that are perceived as undesirable, harmful or disturbing in a certain area or environment. The difference between pests and nuisances is that pests actually pose a direct threat to people, animals or property, while nuisances are mostly just perceived as annoying or annoying.

Pests can take different forms, such as insects, rodents, birds or mold. These can transmit disease, cause damage to buildings and property, or even contaminate food.

On the other hand, pests are often not directly dangerous, but can still have unpleasant effects. These include, for example, mosquitoes, flies, spiders, ants or pigeons, which can cause annoying noises or smells.

Both pests and nuisances can be unpleasant when infested and affect the quality of life. Professional pest control can help eliminate these unwanted critters and create a clean and safe environment.

What do you mean by storage pests?

Storage pests are food-feeding pests that pose a threat to stored food. These pests can appear in pantries, food storage areas, bakeries, supermarkets, and other places where food is stored or processed.

The most common storage pests include moths, beetles, mites and cockroaches. These pests lay their eggs in food products or near food supplies. When the eggs hatch, the larvae eat the food and can cause significant damage.

Storage pests can also cause health problems as they can spread bacteria and fungi that can cause disease. An infestation with storage pests can therefore not only lead to economic losses, but also to health risks.

To avoid pantry pests, it's important to store food properly and check it regularly for any signs of pest infestation. If an infestation is detected, it is advisable to contact a professional pest controller to solve the problem quickly and effectively.

What are the most common indoor pests?

Ants, bed bugs, flies, cockroaches, mice, rats, cockroaches, spiders, termites and wasps can be a nuisance in most homes. These pests can cause damage, transmit disease, and spread unpleasant odors.

How can I prevent pest infestations in my home?

Keeping your house clean and tidy is essential to keeping pests away! Regular cleaning, garbage disposal, and sealing food can help deter pests. Professional pest control can also help identify potential problems and take preventive action.

How do I know if my house is infested with pests?

The signs of a pest infestation can be varied. Pests leave droppings, grazing marks and nests! They are often the reason for unpleasant noises and can cause insect bites or skin irritations. If you have any suspicions, you should contact a professional pest controller.

Do you look at the pest infestation beforehand and if so, is there a cost associated with the inspection?

We would be happy to send our certified pest controllers to your site for a professional inspection. For this service we charge a flat fee of 75€ net, which will be charged if the order is placed directly or subsequently. The expense allowance may vary depending on the distance from your place of residence.

Can I do pest control myself?

While it's possible to do some pest control yourself, you should exercise caution, especially when it comes to using chemicals. It's important to understand the risks and potential dangers of pest control products before using them. If in doubt, you should always consult a professional pest controller!

How do I choose the right pest repellent?

It's important to choose an experienced pest repellent who has the expertise to solve your specific problem. In the best case, this should be an IHK-certified pest controller! You should look for references and reviews and make sure the pest controller is capable of dealing with the type of pest infestation you are dealing with. Always ask for a rough price estimate!

What do you mean by discretion?

We know that protecting your home or business is of the utmost importance to you, without having to worry about your reputation or the gossip of the neighborhood. Therefore, we always work 100% discreetly! Our vehicles and the work clothes of our technicians are therefore never provided with advertising.

Are pest control products safe for my pets and children?

Most pest control products are safe when used properly. However, it is important to understand the risks and potential dangers of pest control products, especially when it comes to pets and children. A professional pest exterminator can help you determine the best methods to control pests without compromising the safety of your family or pets.

What does the Ordinance on Hazardous Substances regulate?

The Ordinance on Hazardous Substances (GefStoffV for short) is a German ordinance that regulates the handling of hazardous substances. The regulation is intended to help protect people and the environment from the harmful effects of hazardous substances.

The Hazardous Substances Ordinance regulates, among other things, the labeling of hazardous substances, the implementation of risk assessments, the provision of information about hazardous substances, the storage of hazardous substances and the training and instruction of employees who handle hazardous substances.

The regulation applies to all companies that work with hazardous substances. These include, for example, industrial companies, craft businesses, laboratories, cleaning companies and also pest control companies.

The Ordinance on Hazardous Substances is regularly updated and adapted to new scientific findings and developments. Compliance with the regulation is important to protect the health of employees, prevent accidents and minimize environmental damage.

How often should I have pest control done?

The frequency of pest control depends on various factors, such as the pest infestation and the circumstances in your home. Some pest control measures can be preventive and should be carried out regularly, while other measures are only necessary when there is an active pest infestation. It is best to consult a professional pest controller who will be able to assess your specific situation and make an appropriate recommendation.

Does AntiPest also work on weekends?

We generally do not work on weekends as we want to give our employees the opportunity to relax and spend time with their families. We ask for your understanding that we cannot offer pest control services on weekends.

Who pays for the pest control costs?

The cost of a pest controller is usually borne by the owner of the affected building or dwelling. This means that the tenant or occupant does not usually have to bear the costs themselves, unless otherwise agreed in the rental agreement. In some cases, the costs may be split between the landlord and tenant if the pest infestation is due to tenant behavior, e.g. lack of cleanliness or improper food storage.

Will my insurance cover the cost of pest control?

In Germany, most insurance companies are not obliged to cover the costs of pest control. However, there are exceptions, such as in commercial operations or in agriculture, where a special insurance against damage caused by vermin can be taken out. It is important to check insurance terms to determine whether or not pest control costs are covered.

How does payment work?

Basically, we will issue you with an invoice for the pest control carried out, which you can easily pay by bank transfer. We would like to emphasize that our technicians will never ask you to pay with cash after a treatment or even carry mobile EC terminals with you. We therefore recommend that you refrain from paying in cash and instead use the bank details given on the invoice. So you can be sure that your payment will be processed quickly and securely.